Video calling – keeping in touch with family and friends

In these difficult times when face-to-face meetings are not always possible, technology is proving the next best thing. We all know the benefits of keeping in touch with loved ones, especially if you can see their faces and hear their voices. With video calling, you can do just that.

Here, at Chiswick Nursing Centre, we have a range of devices that are readily available for residents to use both for leisure purposes and to video call. As long as friends and family also have an appropriate device to receive calls, we’re good to go with WhatsApp, Zoom, Skype or Facetime (with a little help from knowledgeable staff where required).

Our residents really appreciate seeing and hearing their loved ones. You only need to see how their faces light up as they see a familiar face. It also provides reassurance for those at the other end to see that their relatives are safe, secure, and well cared for.

There is an additional benefit – the technology enables our staff to communicate with   our residents’ family members. This is particularly important for some of our residents who are living with dementia, who may not always be able to fully communicate themselves. It allows our staff to ensure they have all the information they need to provide the best possible care and for relatives to be kept up to date and reassured about their relative’s wellbeing.

We are also exploring ways in which the devices can be used to aid remote diagnosis of illness by our GP partners. This will assist in helping to reduce GP visits to The Nursing Centre – and reduce the risk of virus transmission.

Coronavirus (COVID 19) - our guidance to service users and families. Please click here for our latest guidance.