October 10 is World Mental Health Day where the aim is to raise awareness of mental health issues around the world.
‘Tea and Talk’ is one of the initiatives promoted by the Mental Health Foundation and here, at The Chiswick, we have always found that a natter over a cuppa works wonders for our residents. You can be assured that there will definitely be a brew or two and some delicious baked treats to enjoy come Sunday 10 October.
Encouraging people to communicate and maintain relationships is an extremely important pillar of good mental health. We also seek to achieve this through our comprehensive programme of specially tailored activities designed to stimulate both mind and body.
Our staff team is highly trained to treat residents with dignity, care and respect and that also means taking time to listen them.
Of course, good mental health not only applies to those in our care, we have to look after our workforce too. There are regular opportunities for CNC employees to meet with their line managers to air any concerns they might have or talk over a problem We also hold frequent group meetings to provide feedback and exchange ideas. Our last CQC (Care Quality Commission) Inspection Report stated that our staff felt supported and listened to in their roles.
Ours is a busy and sometimes, pressured, environment but we try our best to acknowledge when a member of staff has performed particularly well or gone that extra mile. You only have to be present at mealtimes or activities, however, to witness the interaction between them and those in their care to see that they delight as much in our residents’ enjoyment as the residents themselves. That makes for a healthy environment for everyone.