Moving into residential care is a huge decision but, once taken, there are a few tips that we can pass on to help smooth the transition – particularly if you, or a relative, are joining us at The Chiswick.
You can use this as a check list to make you feel at home as quickly as possible and to deal with some of the practicalities of making the move.
Think about what you might bring to make your personal space feel like a home from home. Although all of our rooms are furnished, there is space for a special piece of small furniture such as a favourite armchair or side table. Photos, books, a few ornaments, pictures or other treasured possessions can help transform a room into your very own comfortable haven.
You will have a TV, direct dial telephone and free WIFI included so if you have an iPad or digital tablet bring this too. It will be ideal for connecting you with your loved ones. A member of staff will help you get online if you need assistance.
All rooms have en-suite bathrooms with towels and bed linen included. Bring your favourite toiletries, if you have a preferred brand. Tops-ups can be provided on request, with a re-charge to your account, or you can arrange your own supplies.
Make sure you bring sufficient comfortable daytime clothes and night wear. These should include some lighter pieces for warmer days as well as heavier ones for outdoors as there will be trips out or you may wish to use our garden. Ideally, clothes should be easy to take on and off and be washable. They will need to withstand frequent washing and drying by our laundry service.
Food and Drink
A full meals service is provided, either in our dining room or tray service in your own room.
Meals are important, nutritionally, socially and as something to look forward to and savour. Our in-house chef and his team take pride in producing delicious, healthy menus, with a choice of dishes to remind you of home.
Do please let us know your dietary preferences. Our care team will generally go through an eating plan with you, on arrival, to assess your needs and likes but we can usually meet all requirements, whether they are vegetarian, vegan, pescatarian, halal, kosher, gluten-free, lactose-free etc
As we get older, our tastes and abilities to absorb certain nutrients change, so we remain flexible to work with you to ensure you receive the food, flavours and textures you need to enjoy your meals and gain the maximum nutritional benefits. Of course, there will be treats along the way. We all recognise the feel good factor that cake delivers!
Healthy minds are as important as healthy bodies. There is lots to do at The Chiswick, both inside and outside (if the weather permits).
We encourage people to take part and our activities programme is so diverse, we are sure there will be something to appeal to most tastes. If there is anything we don’t offer, that you enjoy, please let us know and we will try to accommodate it.
Group events that give our residents the chance to interact and socialise are high on the agenda but you will also have the opportunity for some quieter pastimes if you prefer. We have quiet areas and sitting rooms available as well as our much-loved garden in the warmer months.
There is an in-house physiotherapy gym where you can work with our physio team to improve or maintain your mobility and flexibility – or re-habilitate if you are recovering from an illness, injury or operation.
We also have an on-site hairdressers so you can always look your best.
We hope you will you will view moving to the The Chiswick as a positive experience and we will endeavour to make you feel at home as quickly as possible. We never forget that you have a choice.